At Freedom ID, our mission is to safeguard refugees by verifying identities. To do this, we use the information we collect for our own internal use to improve and develop our services.
If we’re able to verify the identity of a user and the user is able to pass all requested checks, we notify the agency who can then continue with their onboarding process.
If we’re unable to verify the identity of a user or the user isn’t able to pass all requested checks, we recommend to the agency that they conduct additional checks before continuing with the onboarding process. We sometimes help with those additional checks too.
To further develop our Identity Services, we train our computers to recognize specific patterns in information and make predictions about new sets of information based on those patterns. This is known as machine learning. We’ve gathered a substantial and unique set of images from around the world, from which we can train our machine learning models to locate and extract the information in documents, to detect fraudulent documents, and to engage in facial verification.
We also train our human analysts to perform those tasks so they can assist when our machine learning models aren’t best suited for the task or are still learning. Sometimes, we’ll also re-run and re-submit checks to ensure our Identity Services are working properly, particularly when testing a new feature or service for quality assurance. Together, these developments help make Freedom ID’s Identity Services stronger and safer for all clients and users.
We use information to provide and maintain our Identity Services on behalf of clients on the basis that the user has consented to the processing or otherwise requested Identity Services, the client has a legitimate or lawful reason for requesting Identity Services, or the processing is necessary to carry out a task in the public interest or for reasons of substantial public interest.
We also use information to further develop our Identity Services on the basis that the processing is necessary in the legitimate interest of the client or Freedom ID, the processing is necessary to carry out a task in the public interest or for reasons of substantial public interest, the processing is necessary for scientific research purposes, or the user has provided their consent.